Frequently Asked Questions

Read the most frequently asked questions (FAQs) about Acclaim’s products, services, policies and performance.

If you have a question that does not appear here, please contact us: (713) 524-0250

Frequently Asked Questions

What makes Acclaim Energy different from other energy advisors?
Our management consulting services focus on our clients’ most critical energy issues and opportunities: procurement, risk management, technology, distributed generation, advanced analytics, ESG/sustainability, and regulatory compliance across North America. We bring deep, functional expertise and are known for our integrated energy management approach. We help capture value across our clients’ total Energy Value Chain. READ MORE
What does Acclaim mean when it says it addresses risk management?
Risk permeates every aspect of business, and we help organizations successfully develop and implement integrated energy management strategies to ensure they maximize growth while minimizing price and contract risk in addition to navigating regulatory issues across all their markets. READ MORE
What are the benefits of Acclaim assessing your energy risk?
By implementing a risk management plan and considering the various potential risks or events before they occur, an organization can save money and protect their future. The following are a few of the benefits we can provide:
  • Increase the stability of business operations while also decreasing legal liability
  • Identify and provide protection from energy facilities that could be detrimental to both the company and the environment
  • Protect your revenue streams from unnecessary losses due to contract and/or future pricing errors
For more than 15 years we have provided risk identification, risk analysis, risk mitigation, risk monitoring, just to name a few steps we take to insulate our customers from unexpected activities that could adversely affect their business financially, reputation and compliance. READ MORE
What can Acclaim Energy do to help my business identify the best plan or rates for my company?
Comparing energy plans can be very confusing and complicated when you have many options that are vying for your business. That's why Acclaim is one of the premier consultants (not broker) when it comes to working hard for its clients to make the most informed and best decisions for their organizations. We help clients fully understand their energy usage across one or multiple sites to figure out your monthly and seasonal usage. When comparing plans, we always make sure we consider numerous factors and options to ensure you get to pick the best alternative to mitigate risk, ensure savings and achieve any sustainability goals you may have. READ MORE
To achieve the best value in energy for my business, what factors must my company understand?
Start with the load profile: how your plants and buildings are using energy and when. Next, understand what the plan will do from your current supplier and what that could mean for your energy bill going forward. It is advisable that your energy manager understand the budget for the next 12 months with your current provider compared with the new suppliers you should consider. This way you can see the true value from each potential supplier. READ MORE
Does the price of energy fluctuate constantly?
The price of energy is the result of a number of commodities that are all moving at varying speeds. The most volatile piece of the cost of energy is natural gas. Therefore, the price of electricity does move constantly and is continually priced at 15-minute intervals—until you sign a contract for a fixed price. READ MORE
What critical questions should I ask a broker or consultant selling me energy?
First, neither of these actually sell you energy; rather, they communicate the financial implications of a purchase. Brokers work for suppliers, while consultants like Acclaim Energy work for you. The consultant’s job is to educate you on all the factors and options in the market, while brokers tend to lean to various suppliers who pay them a fee for the customers they bring. READ MORE
What risks does a business face when buying directly from a supplier?
First, make sure you fully understand the contract, which can be complex and include several risks. Second, make sure you familiarize yourself with all the charges and the total monthly cost for the new supplier. Next, make sure the supplier is financially strong and delivers accurate billing. Finally, make sure the supplier delivers every service it tells you it will deliver and ensure you have a way of recovering incorrect charges in a timely manner. READ MORE
What is the difference between a broker and an energy consultant?
Brokers sell you power but work for the suppliers. Supplier costs include broker fees, which are not disclosed to you. Energy consultants, on the other hand, provide you with all the options for buying power at the prices that energy companies sell it for without any hidden fees. The consultant aligns with the customer rather than with the supplier. READ MORE
What is Distributed Generation?
Distributed Generation (DG) employs small-scale technologies to produce electricity close to the end users. DG technologies offer a number of potential benefits, including high-power reliability, the opportunity to sell energy back to the grid for revenue, lower cost for electricity and more. DG technologies can provide power in capacities that range from a fraction of a kilowatt [kW] to about 100 megawatts [MW]. READ MORE
What are some of the technologies used in Distributed Generation (DG) technologies?
DG generally takes place behind the client’s meter and can be renewable or driven by fossil fuels.  The renewables are generally solar but could possibly include wind in some instances. Generally, DG includes some combustion generation to ensure reliability, and the most environmentally sensitive fuel is natural gas.  Batteries are now beginning to be a part of the behind-the-meter solution as the prices have come down and performance has gone up. READ MORE
Why use an energy consultant for procurement?
The answer is simple: We save you time and money. Staying in tune daily with energy markets, providers and new opportunities is a full-time job. By working with Acclaim Energy, you can capitalize on the benefits deregulation offers without committing significant time and resources to understanding the complexity of the markets and all the options that may exist. READ MORE
What risk does my company have if we already entered into a fixed-price energy agreement? Will we still be exposed to price volatility?
It always depends on the structure of the contract and what risks the provider passed on to the customer in a fixed price contract. It is best not to assume anything and let a professional find out what the fine print really means regarding your exposure to price volatility. READ MORE
What does Acclaim do to ensure I get the best price, terms and conditions?
Acclaim does a thorough vetting and analysis of the supplier and its offers to ensure that our clients obtain the best price based on their consumption profile and risk appetite.  In addition, Acclaim ensures that the terms and conditions are fair and do not have hidden risks or pass-throughs to the end-user, which could affect the price and reduce savings. READ MORE
How much money can I save by using Acclaim’s services?
This always depends on the decisions made before Acclaim steps in to help. We have generally found that customers have opportunities to save an additional 10 percent to 40 percent in hidden savings.   READ MORE
If my company is committed to renewable energy, can Acclaim assist us in purchasing from the appropriate supplier?
Yes, we can.  Acclaim can assist in finding a supply contract mostly from solar and/or wind to meet our customers’ commitment to reducing their carbon footprint. READ MORE
What types of companies does Acclaim Energy serve?
Acclaim serves all types of companies and across all industries and business activities because strategic energy management has paramount importance regardless of the entity's size and activity. Some examples include MUDs, hospitals, universities, schools, cities, C&I organizations, etc. READ MORE
I have another question. How can I get an answer?
We're here to get the answers you need. You may call us anytime or go to our Contact Page and fill on the form. Someone will reply to your query very soon. READ MORE
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